Privacy Policy for
77jeya Bangladesh

1. Information We Collect

When you interact with the 77jeya platform — whether by registering an account, making a deposit, placing a bet, contacting support, or simply browsing the website — certain personal information is collected about you. This section sets out in plain terms what categories of data we collect and from which sources.

1.1 Information You Provide Directly

When you register a 77jeya account or interact with our support team, you voluntarily provide the following personal information:

• Identity data: Full legal name, date of birth, nationality, and a copy of a government-issued identity document (national ID card, passport, or birth certificate) submitted during KYC verification.
• Contact data: Email address, mobile phone number, and residential address including city (e.g., Dhaka, Chittagong, Sylhet) and district.
• Account credentials: Username and encrypted password. We store only a hashed representation of your password — your plain-text password is never stored.
• Financial data: Mobile banking account numbers (bKash, Nagad, Rocket, Upay), bank account or card details used for deposits and withdrawals. Full card numbers are handled exclusively by our payment processors and are not stored on 77jeya servers.
• Communication data: Messages sent to and received from our support team via email, live chat, or any other communication channel associated with the platform.

1.2 Information Collected Automatically

When you access the 77jeya website or platform, certain technical information is collected automatically by our systems:

1.3 Information Received from Third Parties

In limited circumstances, 77jeya may receive personal information about you from third-party sources, including:

• Payment providers: Transaction confirmation data (reference numbers, transaction status, amounts) shared by bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank to enable deposit and withdrawal processing.
• Identity verification services: Results of document verification checks carried out by certified KYC service providers engaged by 77jeya to confirm player identities.
• Fraud prevention services: Risk signals and flag data shared by fraud detection partners to help 77jeya identify suspicious account activity.

2. How We Use Your Information

77jeya processes your personal data only for specific, defined purposes. We do not use your data for purposes that are incompatible with the reasons it was originally collected. The following table sets out our lawful basis for each category of processing:

Marketing Communications

77jeya may send you promotional emails or messages about new games, bonuses, and seasonal offers (for example, Eid promotions, Pohela Boishakh specials, or BPL cricket season offers) only if you have opted in to receiving such communications during registration or through your account settings. You may withdraw this consent at any time by contacting support at [email protected] or by using the unsubscribe link in any promotional message you receive.

3. Sharing Your Information

77jeya does not sell, rent, or trade your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for the specified purpose.

3.1 Service Providers

We share data with carefully selected third-party service providers who assist us in operating the 77jeya platform. These providers act as data processors on our behalf and are bound by strict contractual obligations to process your data only for the purposes we specify and to maintain appropriate security standards. Categories of service providers include:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank — to process your deposits and withdrawals.
• KYC and identity verification providers: To confirm player identities and ages in accordance with platform policy.
• Game content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi — these providers may receive session-level data necessary to render their games within the 77jeya environment. They do not receive your identity documents or financial account details.
• Fraud prevention and security partners: To identify and prevent money laundering, account takeover, and other forms of platform abuse.
• Web hosting and infrastructure providers: To host and maintain the 77jeya website and backend systems.
• Customer support platform providers: To manage and respond to player support requests through email and live chat.

3.2 Legal and Regulatory Disclosures

77jeya may disclose your personal data to law enforcement agencies, regulatory authorities, or other government bodies where required to do so by applicable law or court order, or where we reasonably believe that disclosure is necessary to investigate, prevent, or take action against suspected illegal activity, fraud, or serious misconduct involving the platform.

3.3 Business Transfers

In the event that 77jeya undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred as part of that transaction. In such circumstances, 77jeya will ensure that the receiving entity is bound by privacy obligations at least as protective as those described in this Privacy Policy, and registered players will be notified of any material change to data controller identity via the email address on their account.

4. Cookies and Tracking Technologies

The 77jeya website uses cookies and similar technologies (such as local storage tokens and session identifiers) to support platform functionality, maintain your session, and collect aggregate analytics data. This section explains the types of cookies we use and how you can manage them.

Types of Cookies Used

Managing Cookies

You may control cookie behaviour through your browser settings. Most modern browsers allow you to block, delete, or restrict cookies. Please note that disabling strictly necessary cookies will prevent you from logging in to your 77jeya account and using the platform's core functionality. Disabling functional or analytics cookies will not affect your ability to play but may reduce the quality of your user experience.

Instructions for managing cookies in common browsers are available in each browser's help documentation. 77jeya does not use cookies for cross-site advertising or to build profiling data sold to advertising networks.

5. Data Retention

77jeya retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including compliance with legal and platform-policy obligations. The following retention periods apply:

• Active account data: Retained for the full duration of your account being open and active on the platform.
• Transaction records (deposits, withdrawals, wager history): Retained for a minimum of five (5) years after the transaction date, in accordance with standard financial record-keeping requirements.
• KYC and identity verification documents: Retained for a minimum of five (5) years after the closure of the associated player account.
• Support communications: Retained for up to three (3) years from the date of the last communication in a support thread.
• Marketing consent records: Retained for three (3) years from the date of consent, or until you withdraw your consent, whichever is earlier.
• Analytics data: Retained in anonymised or aggregated form for up to two (2) years. Raw session-level usage data is anonymised after ninety (90) days.

After the applicable retention period has expired, personal data is securely deleted or permanently anonymised so that it can no longer be associated with any individual player. Where deletion is not technically feasible within the specified timeframe (for example, data held in encrypted backup archives), the data will be isolated from active processing until it can be deleted.

6. Security of Your Data

77jeya employs a comprehensive set of technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• Transport Layer Security (TLS/SSL): All data transmitted between your device and the 77jeya platform is encrypted in transit using current industry-standard TLS protocols. The padlock symbol in your browser confirms this encryption is active.
• Password hashing: Player passwords are stored only in a strongly hashed form using a recognised one-way hashing algorithm. It is computationally infeasible to reverse a stored hash to recover the original password.
• Access control: Access to production systems containing personal data is restricted to a minimum number of authorised personnel. All internal access is logged and periodically audited.
• Payment data isolation: Full financial account credentials (card numbers, mobile banking PINs) are handled exclusively by certified payment processors. 77jeya's own systems never store this data in plaintext form.
• Intrusion detection: The platform employs automated monitoring systems that flag and respond to anomalous activity patterns indicative of attempted breaches or account takeovers.
• Regular security reviews: 77jeya conducts periodic reviews of its security posture and applies patches and updates to platform software on an ongoing basis.

Despite these measures, no online system can guarantee absolute security. In the unlikely event of a data breach that poses a material risk to registered players, 77jeya will notify affected players via the email address on their account within a reasonable timeframe after the breach is identified and contained.

7. Your Rights Over Your Data

As a player whose personal data is processed by 77jeya, you have a number of rights over your personal information. We are committed to honouring these rights in a timely and transparent manner. All requests should be submitted to [email protected] (plain text — not a clickable link) with the subject line "Data Rights Request".

Right of Access

You have the right to request a copy of the personal data that 77jeya holds about you. Upon receipt of a verified request, we will provide a structured summary of your data within thirty (30) calendar days. In some cases where the volume of data is large, we may require up to an additional thirty (30) days with notice to you.

Right to Rectification

If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For minor corrections (such as updating your email address or phone number), you may be able to make changes directly through your account settings. For corrections to identity documents or date of birth, you will need to contact support and provide documentary evidence of the correct information.

Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent and no other lawful basis applies, or where data has been processed unlawfully. Please note that erasure requests cannot override mandatory data retention obligations — for example, transaction records that must be retained for five years for compliance purposes cannot be deleted early on request.

Right to Restrict Processing

In certain circumstances, you may request that 77jeya restrict the processing of your personal data — for example, while the accuracy of data you have disputed is being verified. During a restriction period, your data will be stored but not actively processed for any purpose other than storage.

Right to Data Portability

You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON). This right applies to data that you provided to 77jeya and that is processed on the basis of your consent or contract performance. Portability requests are processed within thirty (30) calendar days.

Right to Object to Marketing

You have the right to object to the processing of your personal data for direct marketing purposes at any time. If you object, 77jeya will cease processing your data for that purpose immediately. You can exercise this right by contacting support or by using the unsubscribe mechanism in any promotional message you receive.

8. Changes to This Privacy Policy

77jeya reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, platform features, legal obligations, or regulatory guidance. The effective date at the top of this page will be updated whenever a new version is published.

Where changes are material — meaning they meaningfully affect how we collect, use, or share your personal data — registered players will be notified via the email address on their account at least fourteen (14) days before the changes take effect. Your continued use of the 77jeya platform after the effective date of an updated Privacy Policy constitutes your acceptance of the revised policy.

If you do not agree with any revision to this Privacy Policy, you should stop using the platform and contact support to request account closure. Your real-money balance will be returned to you via your verified payment method, subject to completion of any outstanding verification requirements.

All previous versions of this Privacy Policy are archived and available upon request by contacting support at [email protected].

This Privacy Policy applies solely to data processed by 77jeya in connection with the platform at https://77jeya.net. It does not apply to any third-party websites, services, or applications that may be linked to or from the 77jeya platform. 77jeya is not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies independently.